Last Updated: 1st January 2026
Welcome to EmberZenith d.o.o. ("EmberZenith," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website, services, and any related applications or platforms provided by EmberZenith. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, please do not use our services. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of any changes.
Company Information:
EmberZenith d.o.o.
Registration Number: 486213973
VAT Number: HR48256318547
Vlaška ulica 121, 20772 Dubrovnik, Croatia
EmberZenith is a healthcare technology company that provides innovative digital health solutions, including but not limited to:
Our services are designed to improve patient outcomes, enhance clinical efficiency, and support healthcare professionals in delivering exceptional care across European healthcare systems.
To use our services, you must be at least 18 years old and have the legal capacity to enter into binding agreements. If you are using our services on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.
You are responsible for:
When using our services, you agree not to:
We reserve the right to investigate and take appropriate action against users who violate this policy, including suspension or termination of services.
All content, features, and functionality of our services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the compilation thereof, are the exclusive property of EmberZenith or its licensors and are protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our content without our prior written consent, except as permitted by applicable law or as expressly provided in these Terms.
Any feedback, suggestions, or improvements you provide regarding our services may be used by EmberZenith without any obligation to compensate you, and you hereby assign all rights in such feedback to EmberZenith.
Our healthcare technology services are designed to support and enhance healthcare delivery but are not intended to replace professional medical advice, diagnosis, or treatment. Always seek the advice of qualified healthcare professionals regarding any medical questions or conditions.
EmberZenith does not practice medicine or provide medical services. Our technology solutions are tools to assist healthcare professionals and should be used in conjunction with, not as a substitute for, professional medical judgement.
In case of medical emergencies, always contact emergency services immediately. Do not rely solely on our technology solutions for urgent medical situations.
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. For detailed information about how we handle your personal data, please review our comprehensive Privacy Policy.
We strive to provide reliable and continuous access to our services, but we cannot guarantee uninterrupted availability. Our services may be temporarily unavailable due to maintenance, updates, technical difficulties, or circumstances beyond our control.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We may also impose limits on certain features or restrict access to parts or all of our services without notice or liability.
To the maximum extent permitted by applicable law, EmberZenith, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.
Our total liability to you for any claims arising from or relating to these Terms or our services shall not exceed the amount you have paid to EmberZenith for the specific service giving rise to the claim during the twelve (12) months preceding the claim.
Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.
You agree to defend, indemnify, and hold harmless EmberZenith, its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to legal fees) arising from your use of our services, your violation of these Terms, or your violation of any third-party rights.
These Terms shall be governed by and construed in accordance with the laws of the Republic of Croatia, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of Croatia, and you hereby consent to personal jurisdiction and venue therein.
If you are a consumer residing in the European Union, you may also have the right to bring proceedings in the courts of your country of residence, and nothing in these Terms affects your rights as a consumer under applicable consumer protection laws.
Before initiating any formal legal proceedings, we encourage you to contact us directly to resolve any disputes. We are committed to working with you to find a mutually acceptable solution. If informal resolution is not possible, any disputes will be resolved through the courts as specified in the Governing Law section above.
Either party may terminate the relationship governed by these Terms at any time, with or without cause, by providing reasonable notice to the other party. EmberZenith reserves the right to immediately suspend or terminate your access to our services if you violate these Terms or engage in conduct that we determine to be harmful to our business, other users, or third parties.
Upon termination, your right to use our services will cease immediately. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, indemnification, and limitations of liability.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced by a valid provision that most closely approximates the intent of the original provision.
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.
These Terms, together with our Privacy Policy and any other legal notices published by EmberZenith, constitute the entire agreement between you and EmberZenith concerning the use of our services and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and EmberZenith.
If you have any questions about these Terms of Service, please contact us:
EmberZenith d.o.o.
Email: legal@emberzenith.world
Phone: +385 208685241
Address: Vlaška ulica 121, 20772 Dubrovnik, Croatia
Business Hours: Monday - Friday: 8:00 - 17:00 (CET)